Skilled Salesforce Developer with over three years of experience delivering efficient, scalable solutions using Apex, LWC, and Salesforce APIs. Proven ability to automate processes, enhance user experiences, and drive business success, reducing manual order processing by 40% and payment issue resolution time by 30%. Proactive and adaptable, excel in Agile teams and stay current with Salesforce advancements.
• Developed Apex triggers and LWC to automate payment-related support cases, improving resolution time by 30%. • Implemented Record-Triggered Flows for smoother and faster case creation processes. • Designed custom reports and dashboards, enabling leadership to track payment issues and improve decision-making. • Reduced manual tasks and enhanced customer satisfaction by 15% through optimized workflows.
• Created Apex triggers to automate follow-ups and order processing, reducing manual order handling by 40%. • Developed Batch Apex for processing large data volumes efficiently, adhering to Salesforce governor limits. • Built LWC components to enhance user experience for the sales and service teams. • Automated complex business processes with Flow Builder, improving case management and resolution time.
• Managed export processes at EITC Trading, ensuring regulatory compliance.
• Assisted in Agile project management for BMW Brilliance Automotive.
• Led electrical engineering projects for Ussat Engineering.
